The first 100% eco-friendly Armenian brand.
Terms of Use
These Terms of Use govern the use of the genstore.am website (hereinafter referred to as the "Website"). The Website is owned and operated by Gen Production LLC.
By accessing or using the Website, you confirm that you agree to these Terms of Use
1. General Provisions
The Website provides online sales of clothing and related products.
The user is obliged to provide accurate and complete information when placing orders.
All content on the Website (images, texts, trademarks, design) is the property of Gen Production LLC and is protected by Armenian and international copyright laws.
2. User Obligations
The user agrees to:
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Provide accurate, complete, and up-to-date information when placing an order.
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Not use the Website for illegal purposes.
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Not attempt to interfere with the secure operation of the Website or access its servers.
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Not copy, distribute, or modify the content of the Website without written permission.
3. Seller’s Rights and Limitations
The seller has the right to:
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Modify the Website content, prices, and offers without prior notice.
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Refuse or cancel an order in case of issues, product unavailability, or violations.
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Suspend access to the Website due to technical maintenance or security concerns.
The seller is not responsible for temporary interruptions in the Website’s availability or for damages caused by third-party actions.
4. Payment and Delivery
All prices are listed in AMD (Armenian Drams), including taxes (VAT).
Payment is only available online.
Delivery is made within 5 business days.
The seller is not responsible for delays caused by delivery services or circumstances beyond their control.
5. Return and Exchange Policy
Products can be returned or exchanged within 14 days of purchase if the original condition and packaging are preserved.
Refunds are issued only after inspection and via transfer to the specified account.
Return conditions are detailed in the corresponding section of the Website.
6. Privacy
The procedure for collecting and using user personal data is presented in our Privacy Policy. By using the Website, you confirm that you have read and agree to those terms.
7. Age Restriction
The Website is intended for adults (18+) only. Minors are not allowed to place orders or create accounts.
8. Contact Information
Gen Production LLC
Website: www.genstore.am
Email: genstore@ouragency.am
Last updated: July 4, 2025